Privacy Policy

Privacy Policy details

Go-China.Travel (“we”, “us”, or “our”) respects your privacy. This Privacy Policy explains what information may be collected when you use go-china.travel, how we use it, and when it may be shared with third parties.

1. Who We Are

Go-China.Travel is an independent informational and marketing website that helps travelers discover private tours and local travel services in China. Go-China.Travel does not directly operate tours, transportation, accommodation, or other travel services.

Contact email: hello@go-china.travel

2. Information You Provide

When you submit an inquiry through the website or contact us directly, you may provide information including:

• your name;
• email address or phone number;
• WhatsApp or Telegram contact details;
• preferred destination;
• preferred travel date;
• number of travelers;
• travel preferences, questions, or other information included in your message.

Please avoid providing sensitive personal information unless it is necessary for your inquiry.

3. Information Collected Automatically

When you visit the website, certain technical and usage information may be collected automatically. This may include:

• pages visited;
• approximate location;
• browser and device information;
• operating system;
• referring website or source;
• date and time of access;
• interactions with website pages;
• website performance and technical information.

4. How We Use Information

We may use information collected through the website to:

• review and respond to inquiries;
• understand your travel requirements;
• communicate with you about your request;
• connect you with an appropriate local guide or travel service provider;
• improve the website and its content;
• understand how visitors use the website;
• prevent spam, abuse, and security threats;
• maintain the technical operation of the website.

We do not use inquiry information for unrelated promotional communications unless you have separately agreed to receive them.

5. Sharing Inquiries with Travel Service Providers

Go-China.Travel operates as a marketing and referral platform. When necessary to handle your inquiry, relevant information you provide may be shared with an independent local guide, travel company, or other travel service provider in China.

The provider may contact you directly regarding availability, itinerary details, pricing, booking, and payment. Any booking, payment, or agreement for travel services is made directly between you and the relevant service provider. We only share information that is reasonably necessary to handle your inquiry.

6. Analytics and Cookies

The website uses necessary browser storage to remember whether you accepted or rejected optional analytics. Your choice is stored in your browser for up to 180 days.

Google Analytics and Microsoft Clarity are loaded only after you select “Accept” in the cookie notice. If you select “Reject” or do not make a choice, these analytics services are not loaded. You can change or withdraw your choice at any time through “Cookie settings” in the footer.

Google Analytics helps us understand website traffic, traffic sources, devices, and general usage patterns. For more information, see the Google Privacy Policy.

Microsoft Clarity helps us understand how visitors interact with the website through tools such as session recordings, click analysis, and scrolling behavior. For more information, see the Microsoft Privacy Statement.

You can also restrict or delete cookies through your browser settings. Some analytics functionality may be limited if cookies or similar technologies are blocked.

7. Third-Party Service Providers

We may use third-party providers to operate and maintain the website, including providers of hosting and network infrastructure, website security, analytics, email, and technical or communication services.

Third-party providers may process information as necessary to provide their services and according to their own privacy policies and legal obligations.

8. Legal Bases for Processing

Where applicable data protection laws require a legal basis, we may rely on:

• our legitimate interests in operating, securing, and improving the website;
• our legitimate interests in responding to inquiries and connecting travelers with relevant service providers;
• consent where applicable;
• compliance with legal obligations.

The legal basis used may depend on the type of information and the circumstances in which it is processed.

9. International Processing

Go-China.Travel serves international visitors and works with service and technology providers located in different countries. Information may therefore be processed in China, the United States, or other countries where our service providers operate. Privacy and data protection laws in those countries may differ from those in your country of residence.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected. Inquiry information may be retained for the time necessary to:

• respond to and manage the inquiry;
• coordinate communication with a relevant service provider;
• maintain reasonable business records;
• resolve disputes or questions;
• comply with applicable legal obligations.

Third-party analytics and infrastructure providers may apply their own data-retention periods.

11. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

• request access to your personal information;
• request correction of inaccurate information;
• request deletion of your information;
• restrict or object to certain processing;
• withdraw consent where processing is based on consent;
• request portability of certain information;
• submit a complaint to an applicable data protection authority.

To make a privacy-related request, contact hello@go-china.travel. We may need to verify your identity before processing certain requests.

12. Security

We use reasonable technical and organizational measures intended to protect personal information from unauthorized access, disclosure, alteration, or loss. However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

13. Third-Party Websites

The website may contain links to websites operated by local guides, travel companies, or other third parties. We are not responsible for the privacy practices, security, or content of third-party websites. You should review their privacy policies separately.

14. Changes to This Privacy Policy

We may update this Privacy Policy if our website, services, technology, or legal requirements change. Any changes take effect when the revised policy is published on this page.

15. Contact

For questions about this Privacy Policy or requests concerning your personal information, contact:
Email: hello@go-china.travel
Website: https://go-china.travel/